Once you have placed your order, add your order number to the VAT form before sending it to us. Any forms that do not have an order number will be discarded - please do not fill in forms if you have not already placed an order with us.
VAT relief on wigs is only applicable to customers who wear wigs for medical reasons. If you are a necessity wig wearer and your GP has confirmed you have a medical condition causing hair loss you are entitled to claim VAT off the price of your wig.
THIS IS ONLY AVAILABLE TO CUSTOMERS FROM THE UK.
If you ARE eligible to claim the VAT back (currently at 20%) please place your order in the normal way. When you have decided to keep the wig, fill in a VAT Exemption form and return it to us by post confirming you are keeping the goods. We will then return the 17.5% to your card. Please remember the VAT is only refundable off the cost of your wig. Any other products you may have ordered, including postage, will not be eligible for VAT relief.
HM Customs and Excise Declaration:
10.3 Importation of goods for disabled persons: eligibility declaration by a disabled person
Please note that there are penalties for making false declarations
If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult VAT Notice 701/7 VAT relief for disabled people or contact the National Advice Service on 0845 010 9000 before signing the declaration.
Click HERE to view and complete the online Exemption Form
Click HERE to download Exemption Form
