Delivery is usually 5 - 7 WORKING days in the UK. European and international orders can take longer. 

Should your item be out of stock with our supplier, we will notify you immediately so it is very important to use a valid email and check regularly - even junk mail if you are using hotmail or gmail. 

Once your item arrives, we send it to you that day. We do everything to get the wig to you as soon as possible. 

If there IS a delay, you will be offered the option to have the wig put on back order, change your order, or of course cancel if that is what you wish. 

Please allow longer for international delivery. Once your parcel has left the UK we have no control over how long it will take your own country to get the parcel to you but it IS usually within 7 - 10 days. Be aware that it can take longer and you should allow up 28 days for delivery and we certainly cannot send out a replacement wig before that time.